Last updated: September 25, 2026
This notice applies to maven-international.com, the translation and localisation website of Maven International. Our interpretation website, maven-interpreted.com, has its own Privacy Notice, because each website has its own analytics and visitor-insights set-up and its own cookie choice.
This notice explains what personal data Maven International collects, why we use it, who we share it with, how long we keep it, and what rights you have. It covers our website, our clients and prospective clients, the business contacts we approach, our newsletter subscribers, our freelance vendors, and people who apply to work for us.
Personal data is information about an identifiable person. Details about an organization are not personal data in themselves, but the names and contact details of the people who work there are.
The company responsible for your personal data (the data controller) is:
Maven International Language Solutions Limited
Registered in Ireland, company number 801072
Unit 3D North Point House, North Point Business Park, New Mallow Road, Cork, Co. Cork, Ireland
admin@maven-international.com
Maven International operates through four companies: Maven International Language Solutions Limited (Ireland), Maven International LLC (United States), Maven International Solutions LLC (United Arab Emirates) and Maven International Sdn Bhd (Malaysia). If you have a contract with one of the other three companies, that company is also responsible for the personal data it needs to perform the contract, and it follows this notice. You can send any privacy question or request, for any of the four companies, to the address above.
We apply the standards of the EU General Data Protection Regulation (GDPR) to all the personal data we handle, wherever you live. The GDPR applies to us by law for people in the European Economic Area, which is the EU plus Iceland, Liechtenstein and Norway. For everyone else, it is the standard we choose to follow. If the law where you live gives you additional rights, those apply as well.
When you visit our website, technical data such as your IP address, browser, device type and the pages you view is processed so that the site can be delivered and protected. If you allow it, we also use analytics and visitor-insight tools, described in section 8.
Your name, organization, job title, email address and phone number, the messages you send us, project details, and billing information.
We contact organizations that may need our services. For this we use business contact details (name, job title, organization, business email address and phone number) obtained from business data providers and from public professional sources. When we first contact you, we tell you where we got your details.
Your email address and, if you give it, your name.
Your name, contact details, organization where relevant, CV and the information in it, work history, professional experience, qualifications, education, references, language combinations, specializations and rates. Once you work with us, we also hold the bank or payment details and tax information needed to pay you, and a record of the assignments you have completed.
Your name, contact details, CV and the information in it, work history, qualifications, education, references and, where the law requires us to check it, your right to work.
CVs sometimes include details we do not need, such as health information or a photograph. Please leave these out. If they are included, we do not use them.
Documents we translate and meetings we interpret often contain personal data about other people, sometimes including sensitive information such as health details or a person's origin or beliefs. For this data our client is the controller, and we act as its processor on its instructions. We use the data only to complete the assignment, under the obligations in our Confidentiality Standards.
| Purpose | Legal basis |
|---|---|
| Replying to enquiries and preparing quotes | Steps you ask us to take before a contract, or our legitimate interest in answering business enquiries |
| Delivering our services, managing projects and invoicing | Our contract with you or your organization |
| Assessing vendor applications, assigning work and paying vendors | Our contract with you, or steps before one |
| Assessing job applications | Steps you ask us to take before an employment contract |
| Contacting business contacts about our services | Our legitimate interest in developing our business |
| Sending our newsletter | Your consent |
| Website analytics and visitor insights | Your consent |
| Keeping project and correspondence records for quality assurance, continuity and resolving disputes | Our legitimate interest in delivering consistent work and protecting our legal position |
| Keeping our systems secure and preventing misuse | Our legitimate interest in security |
| Keeping tax and accounting records and meeting other legal requirements | Legal obligation |
In GDPR terms these are consent (Article 6(1)(a)), contract (Article 6(1)(b)), legal obligation (Article 6(1)(c)) and legitimate interests (Article 6(1)(f)). Where we rely on a legitimate interest, we have checked that it is not outweighed by your rights, and you can object at any time. Where we rely on consent, you can withdraw it at any time.
We do not make decisions about you by purely automated means.
We do not sell personal data. We share it only where needed:
Our companies are based across the globe, in Ireland, the United States, the United Arab Emirates and Malaysia, and our freelance vendors are based across the globe too. Personal data may therefore be transferred to, or accessed from, countries outside the European Economic Area.
Where the GDPR requires a safeguard for such a transfer, we use the European Commission's Standard Contractual Clauses, including in our agreements with vendors outside the European Economic Area. You can ask us for a copy of the safeguards that apply to your data.
We keep personal data only as long as we need it for the purpose we collected it for.
When we no longer need personal data, we delete it or make it anonymous.
Our website platform uses a small number of cookies needed to deliver pages, handle forms and protect the site. We also store your cookie choice in your browser. These are always on.
With your permission, we use a tool that shows us, in aggregate, which pages are used and how visitors move through the site. We do not use it for advertising.
With your permission, we use a tool that can match a visit, usually through the visitor's IP address, to the organization it came from, so our team can follow up with businesses that show interest. This tool may be provided by a company based outside the European Economic Area, including in the United States.
Analytics and visitor insights are two separate choices, both off until you switch them on. On your first visit you can accept all, reject all, or manage each choice separately, and rejecting takes the same one click as accepting. You can change your choice at any time with the Cookie preferences link at the bottom of every page. We do not use advertising cookies. This website has its own analytics and visitor-insights set-up, and your choice here applies to this website only; maven-interpreted.com asks for and stores its own choice.
You can ask us to:
You can also object to our use of your data where we rely on a legitimate interest, object to direct marketing at any time, and withdraw your consent at any time. These rights come from the GDPR, and we give them to everyone whose data we hold.
Email admin@maven-international.com. We may ask you to confirm your identity. We aim to respond within 10 working days. The legal deadline is one month, which can be extended by two further months for complex requests; if we need longer, we will tell you why.
If your request concerns a document we translated or a meeting we interpreted for a client, we pass it to that client, who is responsible for the data. We help the client respond, and we let you know we have done so.
If you have a concern, please contact us first at admin@maven-international.com so that we can put it right. You can also complain to the Irish Data Protection Commission (www.dataprotection.ie), or to the data protection authority where you live or work.
Access to personal data is limited to the people who need it for their work. Everyone working on an assignment signs a non-disclosure agreement before receiving any material. External linguists work inside our platform and cannot download source or translated documents, and access is removed when an assignment ends. The detail is in our Data Protection and Confidentiality Standards pages, which apply to both of our websites.
If a personal data breach is likely to put people's rights at risk, we notify the Irish Data Protection Commission within 72 hours of becoming aware of it, and we tell the people affected without undue delay if the risk is high.
Our website and services are intended for organizations and professionals, and we do not knowingly collect personal data from children. Children's data can appear in material we translate or interpret for clients, for example in family or asylum cases. We handle it as described in section 3.
We update this notice when our use of personal data changes. The date at the top shows the current version. If a change affects the cookies or similar technologies we use, we ask for your choice again.
Maven International Language Solutions Limited, Unit 3D North Point House, North Point Business Park, New Mallow Road, Cork, Co. Cork, Ireland. Email admin@maven-international.com.
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